Chamblee officials said the city has launched new software with the goal of making operations more efficient for staff and services more convenient for residents – including a new app for individuals to report nonemergency concerns.
Through a partnership with GovPilot, a provider of cloud-based government management software, Chamblee residents can now download the GovAlert app onto Android or iOS devices. The app enables residents to report issues such as potholes, code enforcement violations, and missed sanitation pickups through their mobile devices.
“Requests entered into the app are routed directly to the relevant city services department, so the matter can be resolved quickly,” stated a press release from city officials.
The GovAlert app is not the first report-a-concern style app for Chamblee residents; in 2018, the city launched the MyChamblee app where individuals could submit, track, and view nearby service requests through their mobile devices as well as use the in-app widgets to find information about events, public facilities, trash pickup and other city-wide related content.
Chamblee officials said the new GovAlert app replaces the MyChamblee app which is no longer operational.
“I encourage every resident to download the GovAlert app and help us improve Chamblee by reporting issues that they come across so we can address them quickly,” said Chamblee Mayor Brian Mock. “A digital government and a convenient constituent experience are essential to cost effective municipal services.”
Officials stated that GovPilot software is also being used for business registrations, contract management, special event permits, right-of-way permits, homestead exemption applications, building maintenance work orders and vehicle maintenance records.
To download the app, visit https://www.govpilot.com/govalert.
For more information, visit www.chambleega.com.