MARTA seeks DeKalb County riders for advisory council

Officials with Metropolitan Atlanta Rapid Transit Authority (MARTA) said they are looking for volunteers to serve on the Riders’ Advisory Council (RAC), a group that provides feedback on improving the overall transit experience for customers. Current council members will be stepping down in May following a two-year term, said officials.

“The council is comprised of 25 members reflecting MARTA’s diverse customer base and hailing from its four service jurisdictions, which are city of Atlanta, plus Clayton, DeKalb, and Fulton counties,” said officials.

Anyone older than 18 is eligible to sit on the council except for MARTA employees, owners or employees of businesses with active MARTA contracts, and elected officials, according to MARTA’s website.

Debra Meadows of DeKalb County said being on RAC has helped change her outlook about transit. “It’s easy to be on the outside looking in, but if you participate in the RAC, you will find out what’s really going on and how you can make a difference,” Meadows said. “The group is so diverse and it’s good to find out all the ways that people use MARTA. It also inspired me to ride more and to share what I’ve learned with my community.”

The council meetings are held on the first Wednesday of each month, beginning in June, to provide input on various topics, including helping MARTA improve mobile apps and the digital customer communication platforms, rail station appearance and amenities, and major transit expansion projects, stated officials.

“RAC members learn about the inner workings of the transit system, participate in behind-the-scenes tours of operating facilities, and receive briefings on proposed transit initiatives and MARTA’s governance and finance,” said MARTA officials. “They also have opportunities to interact directly with fellow customers while serving as transit ambassadors during special events such as sporting events and concerts.”

Completed applications are due by March 29 and finalists will be announced by April 24. Interested candidates can apply online or pick up and return a printed application at MARTA headquarters, located at 2424 Piedmont Road NW in Atlanta or at the following locations:

• Five Points Station, Customer Information Kiosk
• Five Points Station, Ride Store
• Airport Station, Ride Store

Applications are available in Spanish.

Currently, there are nine MARTA train stations in DeKalb County as well as multiple bus routes.

To learn more about the RAC and apply to be a member, visit itsmarta.com.

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2 thoughts on “MARTA seeks DeKalb County riders for advisory council

  • February 25, 2024 at 2:09 pm
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    The article entitled MARTA Seeks DeKalb Citizens for Riders Advisory Committee includes error, there are nine (9) MARTA Stations in DeKalb County not six (6).

    Reply
    • March 4, 2024 at 1:33 pm
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      I apologize, I completely neglected to include those gold-line stations up north. Thanks, it has been corrected.

      Reply

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